Refund policy

Refunds, Returns and Exchanges

We do not refund or accept returns for change of mind, we only refund or accept returns if any product is faulty. For any damages or breakages, please notify us within 3 days of receipt of shipment. Send us an email including your order number and a photo to tashascrystalparadise1@gmail.com or message us on Instagram @tashascrystalparadise

Unfortunately, once we have packed and sent an order we can’t do anything further to prevent them from being damaged. We do not take responsibility for damaged caused by Australia Post.

In the event that your order arrives damaged in any way, please email us as soon as possible at tashascrystalparadise1@gmail.com with your order number and a photo of the item’s condition. We will try our best to work towards a satisfactory solution.