Terms of service

Processing time: 1-7 business days

Please note that express shipping does not equal express processing. If you need your order by a specific time you may contact us and we will try our best to get your order sent out as soon as possible (but it is not guaranteed).

Our crystals are natural (unless stated) and unique therefore they may have natural inclusions or cracks. They also can vary in colours and shades. When the listing is not for a specific piece the item you receive may differ from the photo.

If you are unsure of the sizing of a particular item please don’t hesitate to send us an email tashascrystalparadise1@gmail.com or message us on Instagram @tashascrystalparadise and we will do our best to get the measurements to you as soon as possible.

If you have any problems with your order please contact us as soon as possible.

We do not take responsibility for any damages or loss caused by Australia Post.